Technical Support & Platform Help

Need help with the contractor platform? Get in touch with Garrett

📞 Platform Support

✉️
📱
Phone Support
(903) 243-7560
📍
Office Location
6006 West Interstate 30
Royse City, Texas 75189
🕐
Support Hours
Monday - Friday: 7:30 AM - 4:30 PM
(visits by appointment only)
Saturday - Sunday: Emergency calls only
(no in-person visits)

🛠️ How to Get Help

📧 Preferred Contact: Email
For general questions, feature requests, bug reports, and non-urgent issues.

📞 Phone Calls: Immediate Help
For urgent issues that need immediate attention during business hours.

🏢 In-Person Visits
Schedule an appointment for training, setup assistance, or complex troubleshooting.

💡 Before Contacting Support

  • Check if other users have the same issue
  • Note any error messages
  • Include your browser and device info
  • Describe what you were trying to do

📧 Send Support Message

Use this form to send a message directly to Garrett. This will be delivered to ghanna@i-30equipmentsales.com